“She saved my life”: The importance of teaching 9-1-1 to your children.
This week, a little girl in Langford, possibly saved her mother’s life. Rebekah Simpson called 9-1-1 when her mother collapsed in the family’s back yard. You can listen to Rebekah’s call here. (Moms, get ready for waterworks).
This story was a good reminder for me to refresh my daughter’s memory about 9-1-1 and how to use it. I haven’t taught this to my 3 year old son yet, but think now is as good of a time as any. I did a bit of research and would like to share some tips on how to teach the use of 9-1-1 to your kids.
- We purposely keep a land line in our home in the event of an emergency. We don’t want our kids to have to deal with having to find a cell phone. We use a stationary phone as we used to have portables and they would always get lost around the house or run out of batteries. One thing I am going to do, however, is make sure we have a phone on both floors of our house (currently we just have one on the main floor).
- Talk to your kids about what is an emergency (e.g. an intruder, a fire, a collapsed parent) and what is not (e.g. a skinned knee, a lost pet). Do stress, however, that when in doubt they should make the call.
- Enforce that calling 9-1-1 as a joke is NOT okay. A phoney call could delay life-saving services to someone who really needs them.
- Teach kids to memorize their street address and phone number and post it (with other emergency numbers and information) near the phone. Most 9-1-1 calls from a land line can be traced but if you can provide an address, services can be dispatched more quickly.
- Tell your children that although the 9-1-1 dispatcher is a stranger, it is okay to trust them. They need to answer all his or her questions as best they can. The dispatcher is there to help.
- Talk about the fact that it is normal and okay to be scared during an emergency. However, it is important to try remain calm and speak in a slow, clear voice – giving as much detail as possible.
- Tell your child not to hang up the phone until the 9-1-1 dispatcher says it is okay. If no address has been provided, it is critical to stay on the line so the call can be traced.
- If, for whatever reason, your child cannot find or access a phone to call 9-1-1 make an arrangement with a neighbour for your kids to run to their house for help.
I pray neither of my children ever have to experience what little Rebekah did. However, if they do, I want them to be as prepared as she was.

OMG that is so scary and so awesome. I am a single mother of a 5-year-old and this kind of thing scares the crap out of me. I have taught her the use of 9-1-1 but don’t know whether she would actually have the calmness and presence of mind to do what that little girl did in an actual emergency. I can only hope.
Totally get that. We can’t predict how anyone will behave under duress. A grown man could become a screaming mess, while a 4 year old boy could remain calm, cool and collected!
So agree with this. We just have to trust we taught our children well and everything will be taken care of.
Thanks for sharing this! Awesome tips! Now I wonder if maybe we should get a landline…